Returns and non-conforming products

Returns are not accepted due to the perishable nature of the goods and food safety precautions. Instead please contact us if you are unhappy with an order or product for whatever reason. Please state the product type and best before date when reporting any instance of non-conformity. Any item not conforming to specification must be notified within 24 hours of delivery to be considered for refund. Should a non-conformity come to your attention after this time please contact us immediately and it will be dealt with on a case by case basis. Photographic evidence of the non-conformity will be required.